Frequently Asked Questions
WHAT CAN I ASK?
Anything about the University of Rochester as it relates to academics, co-curricular activities, research, the weather, life on campus…you name it! There are thousands of alumni and parents willing to help. Questions about the admissions and application process, financial aid and scholarships are best left to the experts, though, so direct those to Admissions and Financial Aid staff members.
WHAT'S A GOOD QUESTION?
Think of your question as an advertisement. Share who you are, what you are doing, and what you need help with. Focus on keywords that will get you the right connections. Keep it short and sweet. Here’s a short video on how to craft a great question that will get you results and help build your network.
WHO WILL SEE MY QUESTION?
We’ll send your request to University of Rochester alumni and parents that can best speak to your interests.
CAN I REQUEST SOMEONE SPECIFIC?
No. We make our matches based on availability, proximity, experience, and skills.
CAN I ASK A FOLLOW-UP QUESTION?
Yes, of course! Once we make a match you’ll have direct, one-to-one communication and can ask additional questions.
HOW LONG WILL IT TAKE TO GET AN ANSWER?
Our goal is to get you answers within 3 business days. But it depends on what you’re asking. It can go as quickly as an hour to as long as 10 days or more.
WILL MY QUESTIONS AND ANSWERS BE CONFIDENTIAL?
Your question will not be made public. It will be seen only by matched experts and a handful of administrators.
IS THERE A LIMIT TO HOW OFTEN I CAN ASK?
No, you can ask as many different questions as you’d like, as often as you’d like. In fact, we encourage it as this is the simplest way for you to network with the URochester community.
